Shipping policy
Shipping Policy
Effective Date: July 11, 2026
Thank you for shopping with Fur Baby Pro! We are committed to getting your pet products to you as quickly and safely as possible.
Order Processing
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Orders are processed within 1–3 business days (Monday through Friday, excluding holidays).
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Once your order has been shipped, you will receive a confirmation email with tracking information.
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During holidays, sales, or periods of high demand, processing times may be slightly longer.
Shipping Times
Estimated delivery times:
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United States: 5–10 business days
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International Orders (if available): 10–20 business days
Delivery estimates are not guaranteed and may vary due to weather, customs processing, carrier delays, or other circumstances beyond our control.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Free Shipping: We offer free standard shipping on qualifying orders. Any applicable minimum purchase amount will be displayed during checkout.
Order Tracking
Once your order has shipped, you will receive an email containing your tracking number. Tracking information may take 24–48 hours to become active.
Shipping Delays
While we work hard to meet estimated delivery times, delays can occasionally occur. We appreciate your patience and recommend checking your tracking information for the latest updates.
Incorrect Shipping Information
Please verify your shipping address before placing your order.
Fur Baby Pro is not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error, contact us immediately. We will do our best to update your order before it ships.
Lost or Damaged Packages
If your package is lost or arrives damaged:
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Contact us within 7 days of the expected delivery date.
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Include your order number and photos (if applicable).
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We will work with the shipping carrier to resolve the issue and determine an appropriate solution.
International Orders
Customers are responsible for any customs duties, taxes, import fees, or other charges required by their country. These fees are not included in the purchase price or shipping cost.
Questions
If you have any questions about your shipment or order status, please contact our customer support team.
Thank you for choosing Fur Baby Pro. We appreciate your trust and look forward to serving you and your furry family members!